Effective Date: July 21, 2025
Welcome to Jase King Stitch! These Terms of Service govern your use of our website jasekingstitch.shop and our services. By accessing or purchasing from our site, you agree to these terms in full.
1. Overview
This website is operated by Jase King Stitch. Throughout the site, the terms “we”, “us” and “our” refer to Jase King Stitch.
By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.
2. Products
- We sell handmade cross-stitch finished products (no frames included).
- Each item is crafted individually, so slight variations in stitching and color may occur.
- All product photos are for reference only.
3. Orders & Payment
- Orders are confirmed only after successful payment.
- We accept secure online payments via Stripe (credit/debit cards) and XTransfer (for international bank transfers).
- All prices are listed in USD unless otherwise stated.
4. Shipping & Delivery
- We ship worldwide using DHL.
- Processing time is typically 3–5 business days.
- Delivery times vary by location but usually range from 7–14 business days.
- Customers are responsible for any customs duties or import taxes (if applicable).
5. Returns & Refunds
Please refer to our Return & Refund Policy for details.
In short, we only accept returns for damaged or incorrect items reported within 7 days of delivery.
6. Privacy
We take your privacy seriously. Please refer to our Privacy Policy to understand how your personal information is handled.
7. Prohibited Uses
You may not use our site for any illegal or unauthorized purpose.
You agree not to:
- Violate any laws or regulations
- Infringe upon our intellectual property rights
- Upload harmful code or malware
- Use automated tools (bots, scrapers) to extract or manipulate data
8. Limitation of Liability
We are not liable for:
- Any delays or delivery failures caused by shipping carriers
- Product misuse or damage after delivery
- Slight variations due to the handmade nature of the product
9. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website. It is your responsibility to check this page periodically.
10. Contact Us
For any questions regarding these Terms, please contact us:
Jase King Stitch
📧 kjase796@gmail.com
📞 +852 70408937
📍 UNIT 18, 8/F, PETER LEUNG IND BUILDING, 103 WAI YIP STREET, KWUN TONG, HONG KONG